General Insurance

5 Things Insurance Companies Check Before Approving Your Policy

Insurance agent reviewing documents during the insurance policy approval process

Fact-checked by the The Insurance Scout editorial team

Quick Answer

Before approving your policy, insurance companies typically check your credit score, claims history, health or driving record, property condition, and coverage amount requested. As of July 2025, insurers use these 5 core factors — and a poor claims history alone can trigger rate increases of up to 40% — to assess risk and set premiums.

The insurance policy approval process is a structured risk assessment that determines whether you qualify for coverage and at what price. According to the National Association of Insurance Commissioners (NAIC), more than 95% of U.S. auto and homeowners insurers use some form of credit-based scoring during underwriting decisions.

Understanding what insurers examine before issuing a policy puts you in a stronger position to negotiate, correct errors, and avoid surprise denials.

How Does Your Credit Score Affect Insurance Approval?

Your credit score directly influences whether an insurer approves your policy and how much you pay. Most carriers use a specialized insurance credit score — distinct from your FICO score — calculated from payment history, outstanding debt, and length of credit history.

The three major credit bureaus — Equifax, Experian, and TransUnion — supply the underlying data. Insurers then apply proprietary models, such as those developed by LexisNexis Risk Solutions, to translate that data into a risk tier. Applicants in the lowest credit tier can pay up to 76% more for auto coverage than those in the highest tier, according to the Insurance Information Institute.

States That Restrict Credit-Based Insurance Scoring

California, Hawaii, and Massachusetts prohibit the use of credit scores in auto insurance underwriting. Michigan limits its use for homeowners policies. If you live in one of these states, insurers must rely more heavily on other factors during the insurance policy approval process.

Key Takeaway: A low insurance credit score can increase your premium by up to 76%, according to the Insurance Information Institute. Checking your credit report for errors before applying is one of the highest-impact steps you can take before starting the insurance policy approval process.

What Does Your Claims History Reveal to Insurers?

Your past claims are one of the most heavily weighted factors in the insurance policy approval process. Insurers access your claims record through the CLUE (Comprehensive Loss Underwriting Exchange) database, maintained by LexisNexis, which stores up to 7 years of property and auto claims.

A single at-fault auto claim can raise your premium by an average of 43%, while two or more claims in three years may result in non-renewal. For homeowners, even inquiry-only calls to your insurer — where no payout occurred — can appear in CLUE and signal risk to future carriers. Understanding how a single at-fault accident affects your auto insurance rate helps you decide when filing a small claim is worth it.

You are entitled to one free CLUE report per year under the Fair Credit Reporting Act (FCRA), available through LexisNexis Consumer Center. Reviewing it before applying allows you to dispute inaccuracies that could trigger a denial or higher premium.

Key Takeaway: Insurers review up to 7 years of claims history via the CLUE database before approving a policy. Even unfiled inquiries can count against you — review your free LexisNexis CLUE report annually to catch errors before they affect your coverage options.

How Do Health and Driving Records Factor Into Approval?

For life and health insurance, carriers examine your medical history during a process called underwriting. For auto insurance, your motor vehicle record (MVR) is pulled from your state’s Department of Motor Vehicles. Both are core inputs in the insurance policy approval process.

Life insurers typically require a paramedical exam and review records from the MIB Group (Medical Information Bureau), which stores data shared between member insurers. Pre-existing conditions — such as Type 2 diabetes or cardiovascular disease — can result in rated policies (higher premiums) or outright declination. If you are navigating this situation, our guide on how to get term life insurance with a pre-existing condition covers available options in detail.

Motor Vehicle Records and Auto Underwriting

Auto insurers pull your MVR to check for DUIs, speeding violations, and at-fault accidents. A DUI conviction can increase premiums by 70% to 80% and trigger a mandatory SR-22 filing requirement in most states. Violations typically remain on your MVR for 3 to 5 years, depending on state law.

“Underwriters are not trying to deny coverage — they are trying to price risk accurately. Consumers who understand what data insurers access are far better equipped to present themselves as lower-risk applicants.”

— Robert Hartwig, Ph.D., Clinical Associate Professor of Finance, University of South Carolina Darla Moore School of Business

Key Takeaway: A single DUI can raise auto premiums by up to 80% and remains on your MVR for 3 to 5 years. Life insurers access the MIB Group database to verify medical history — errors in either record can unfairly inflate your insurance policy approval costs.

Factor Checked Data Source Used Potential Premium Impact
Credit Score Equifax, Experian, TransUnion / LexisNexis Up to +76%
Claims History CLUE Database (LexisNexis) Up to +43% per at-fault claim
Driving Record (MVR) State DMV Records Up to +80% (DUI)
Health / Medical History MIB Group, Paramedical Exam Rated policy or denial
Property Condition Inspection Report, Satellite Imagery Up to +25% or non-renewal

What Property Conditions Can Trigger a Denial?

For homeowners insurance, the physical condition of your property is a critical gate in the insurance policy approval process. Insurers assess structural integrity, roofing age, electrical systems, and liability hazards before issuing a policy.

Many carriers now use aerial and satellite imagery from vendors like EagleView Technologies or Verisk Analytics to evaluate roofs remotely — without a physical inspection. A roof older than 20 years, an unenclosed trampoline, or an in-ground pool without a fence can all trigger declination or mandatory endorsements. Knowing what affects your property’s insurability also matters when you renovate — see our breakdown of how a home renovation affects your homeowners insurance.

The ISO (Insurance Services Office), now part of Verisk, provides property risk data used industry-wide. Homes in high-risk fire zones, flood plains, or coastal wind corridors face stricter scrutiny and may be routed to state FAIR Plans if private market carriers decline coverage.

Key Takeaway: A roof older than 20 years or unmitigated liability hazards like unfenced pools are among the most common reasons homeowners are denied coverage. Homeowners insurance costs in 2026 vary sharply by property condition and location — addressing hazards before applying can prevent non-renewal.

Does the Coverage Amount You Request Affect Approval?

Yes — the amount of coverage you request is itself a risk signal in the insurance policy approval process. Requesting a death benefit or liability limit that is disproportionate to your verifiable financial need can prompt additional scrutiny or underwriting questions.

For life insurance, insurable interest and income replacement ratios matter. Most carriers cap coverage at 20 to 30 times your annual income for younger applicants. Requesting a policy far above that threshold triggers financial underwriting — a review of bank statements, tax returns, and net worth. If you are evaluating how much coverage to apply for, our data-driven guide to how much life insurance you actually need provides a clear framework.

For property policies, requesting coverage below the home’s estimated replacement cost value (RCV) — a condition called coinsurance — can also create problems at claim time even if approved. Understanding the difference between actual cash value vs replacement cost coverage helps you request the right amount from the start.

Key Takeaway: Life insurers typically cap coverage at 20 to 30 times annual income. Requesting more triggers financial underwriting. For property insurance, requesting too little relative to replacement cost can result in payout shortfalls — understanding actual cash value vs replacement cost prevents both approval problems and claim-time surprises.

Frequently Asked Questions

How long does the insurance policy approval process take?

Most auto and homeowners policies can be approved within 24 to 72 hours for standard applicants. Life insurance with full medical underwriting takes longer — typically 2 to 6 weeks — due to exam scheduling and medical record retrieval. Simplified issue life policies with no exam can be approved in as little as 24 hours.

Can an insurance company deny my application without telling me why?

No. Under the Fair Credit Reporting Act (FCRA), if an insurer takes an adverse action — such as a denial, higher premium, or reduced coverage — based on credit information, they must send you an adverse action notice. That notice must identify the credit bureau used and explain your right to a free report within 60 days.

Does applying for insurance hurt my credit score?

Insurance credit checks are soft inquiries and do not affect your FICO score. Only hard inquiries — such as credit card or loan applications — reduce your score. You can shop multiple insurers for quotes without any impact on your credit.

What is the CLUE report and how do I get mine?

The CLUE (Comprehensive Loss Underwriting Exchange) report is a 7-year record of your property and auto insurance claims, maintained by LexisNexis Risk Solutions. You can request one free report per year directly through the LexisNexis Consumer Center. Dispute inaccuracies before applying for new coverage.

Can I be denied homeowners insurance for owning a specific dog breed?

Yes. Many insurers maintain a list of restricted breeds — commonly including Pit Bulls, Rottweilers, Dobermans, and Akitas — due to actuarial bite-claim data. Some carriers will exclude dog bite liability rather than deny the policy entirely. Always disclose pet ownership upfront to avoid claim denials later — a common error covered in our guide to homeowners insurance mistakes that lead to denied claims.

Does my occupation affect my life insurance application?

Yes. High-risk occupations — such as commercial fishing, logging, roofing, and aviation — can result in rated policies or additional exclusions. Insurers classify occupations using industry mortality tables. Disclosing your occupation accurately is legally required; misrepresentation can void coverage.

MD

Marcus Delgado

Staff Writer

Marcus Delgado is a licensed auto insurance specialist with over 12 years of experience helping drivers navigate coverage options and claims processes. He has worked with regional and national carriers across the Southwest and regularly consults for consumer advocacy groups. At The Insurance Scout, Marcus breaks down complex policy language into straightforward advice every driver can use.